Frequently asked questions.
Find quick answers about trials, setup, subscriptions and supported devices.
How do I request the free trial?+
Tap any Free Trial button. It opens WhatsApp with a ready-made message so you can request the 24-hour trial.
Which devices can I use?+
Supported devices may include Smart TVs, Android devices, iPhone/iPad, Fire TV/Firestick and computers, depending on the compatible player available for your device.
How do I set up my subscription?+
Open the IPTV Setup page for general guidance, then use the exact username, password, server URL or M3U link supplied with your account.
How do I buy a subscription?+
Open Pricing, choose your duration and tap Buy Now. WhatsApp will open with the selected plan in the message.
Can I get help with setup?+
Yes. Contact support on WhatsApp and tell us your device, player and the error message you see.
What if my playlist does not load?+
Check your internet connection and make sure the credentials were entered exactly as supplied. If the issue continues, contact support.
Can I use more than one device?+
Device and simultaneous-use limits depend on the subscription. Ask support before purchasing if you need a specific multi-device setup.
Where can I compare plans?+
Visit the Pricing page to compare the available durations and then contact us through WhatsApp to purchase.