Refund Policy

1. Overview

We want customers to understand our service before purchasing a paid plan. Where available, a free trial may be used to evaluate the service before making a purchase.

2. Free Trial

Free trials are provided for evaluation purposes and do not constitute a paid subscription.

No refund is applicable to a free trial because no payment is required for the trial itself.

3. Paid Plans

Before purchasing a paid plan, customers should review the available plan, duration, price and service details.

Once a paid plan has been activated, refund eligibility may depend on the circumstances of the purchase and the applicable consumer protection laws.

4. Technical Problems

If you experience a technical problem after purchasing a plan, please contact our support team before requesting a refund.

We may attempt to troubleshoot the issue or provide an appropriate solution where possible.

5. Refund Requests

Refund requests should include the information necessary to identify the purchase and understand the reason for the request.

Each request will be reviewed according to the applicable terms, purchase conditions and relevant laws.

6. Non-Refundable Situations

Refunds may not be available in certain situations, including cases involving misuse of the service, violation of our Terms & Conditions or circumstances where the service has already been substantially used.

7. Changes to This Policy

We may update this Refund Policy when necessary. Any changes will be published on this page with an updated date.

8. Contact Us

If you have a question about a payment or refund request, please contact our support team.